TouchMenu AI helps hotels automate guest communication, capture in-stay feedback, and run dynamic digital menus — three powerful tools that coordinate seamlessly to raise guest satisfaction and boost revenue with zero technical setup.
Bonjour, à quelle heure est le petit-déjeuner ?
Bonjour ! Le petit-déjeuner est servi de 7h à 10h30 dans la Salle Jardin. Souhaitez-vous que je réserve une table ?
Enable what you need today, add the rest when you’re ready. Each module coordinates to optimize your property’s daily operations.
Bonjour, à quelle heure est le petit-déjeuner ?
Bonjour ! Le petit-déjeuner est servi de 7h à 10h30 dans la Salle Jardin. Souhaitez-vous que je réserve une table ?
An AI concierge that answers guest questions instantly — bookings, amenities, local tips — in any language, 24/7. Your desk team stays focused on the guests in front of them.
One tap — takes 5 seconds
Capture genuine feedback at the right moment — while guests are still on-site. Unhappy guests reach your team privately; happy guests are guided to public review platforms.
Aegean herbs, lemon, seasonal greens
Pairs well with a glass of Assyrtiko white — +€9
Dynamic digital menus that adapt to real-time availability and guest preference — with AI pairings on every dish that lift average order value, automatically.
TouchMenu AI connects seamlessly to leading systems to keep your guest data, reservations, and analytics perfectly in sync everywhere.
Unlike generic chat systems, TouchMenu AI understands hospitality terminology, respects guests’ privacy regulations, and handles high-velocity multi-language requests seamlessly.
Enable any module from one dashboard. No complex engineering required — paste a single script snippet or generate QR codes and you’re live.
Every guest interaction instantly functions in their preferred language. Auto-detected and perfectly contextualized translations ensure absolute clarity.
Track conversations, feedback scores, and food & beverage upsell trends across properties from a single real-time executive dashboard.
GDPR-first architecture, local European hosting options, and strict per-property data isolation keep your hotel and your guests secure.
A la carte plans priced per property. Start free with any module for 14 days — no card details required.
Save €18/month when selecting the entire modern hospitality suite.
No credit card required. Setup takes under 5 mins.
TouchBot handles about 70% of our guest messages overnight, so our front desk wakes up to a clean inbox instead of a backlog.
The rating widget caught a maintenance issue in room 204 before the guest left — we fixed it same day and turned a potential 2-star review into a 5-star customer experience.
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An AI hotel concierge chatbot is software that answers guest questions automatically about bookings, check-in, amenities, and local tips. It works in natural language 24/7 on your website, guest portal, or via custom QR codes.
The AI detects the guest’s language automatically and replies naturally in it with no manual translation configuration. TouchBot reads the input, detects French, German, Spanish, Arabic, etc., and delivers fluent localized copy.
No — an AI concierge handles routine, repetitive questions (like Wi-Fi passwords, checkout times, breakfast hours) so your desk team can focus on face-to-face service and complex requests.
It is a prompt that asks guests how their stay is going while they are still on-site rather than after they leave. This allows you to resolve any complaints instantly, ensuring positive checkout ratings.
Rating widgets lift online reviews by catching unhappy guests privately and nudging happy ones publicly. Negative feedback is routed to staff to resolve during the stay, while satisfied guests are guided toward Google and Booking.com reviews.
Launch your first module today. No long-term agreements, integrate easily with your PMS/POS, and see results within the very first week.